Terms of service.

Effective Date: 10/05/2024

Welcome to Vantage Bespoke interiors. These Terms of Service (“Terms”) govern your use of our interior design services and website. By engaging our services, accessing our website, or entering into a contract with us, you agree to these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By using our interior design services, website, or other offerings, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must refrain from using our services.

2. Scope of Services

Vantage Bespoke Interiors provides a variety of interior design services, including but not limited to design consultations, space planning, furniture selection, project management, and product procurement. Specific services will be detailed in a written agreement between you and Vantage Bespoke Interiors.

3. Client Responsibilities

As a client, you agree to:

  • Provide Accurate Information: Supply us with accurate and complete information regarding your project, including budget, preferences, and any limitations.

  • Cooperate with the Design Process: Timely approval of design concepts, materials, and other project details is required to avoid delays.

  • Payments: Pay all agreed-upon fees and charges in accordance with the payment terms outlined in your service agreement or invoice.

4. Design Process and Revisions

We strive to deliver high-quality designs that meet your needs. The design process typically includes:

  • Initial Consultation: Understanding your preferences, style, budget, and project scope.

  • Concept Development: Creation of design concepts, including mood boards, sketches, or 3D renderings.

  • Revisions: Revisions are included in the scope of work within reasonable limits. Additional revisions beyond what is specified in the service agreement may result in extra charges.

5. Project Timeline

We work diligently to meet project deadlines, but timelines may be subject to change due to factors beyond our control, such as material availability, contractor schedules, or other external conditions. Any delays will be communicated to you promptly, and adjustments to the timeline will be made in good faith.

6. Fees and Payment Terms

  • Service Fees: All fees for design services will be clearly outlined in the written agreement between [Interior Design Firm Name] and the client. Fees may be based on hourly rates, flat fees, or a percentage of project costs.

  • Deposits: A deposit may be required to initiate the design project. This will be stated in the service agreement.

  • Payments: Payment terms, including due dates, will be specified in your agreement. Payments must be made on time to avoid project delays.

  • Late Payments: If a payment is not received by the due date, we reserve the right to halt services until payment is made. Late fees may apply.

7. Purchasing and Procurement

If our services include product procurement on your behalf:

  • Third-Party Vendors: We may work with third-party vendors for furniture, materials, and other design-related items. While we will assist with ordering, delivery, and installation, the vendor’s terms and conditions, including warranties and returns, will apply to your purchases.

  • Product Lead Times: Product lead times are estimates and are subject to vendor availability. We are not responsible for any delays caused by third-party vendors.

8. Ownership of Design Work

  • Design Concepts: The design concepts, plans, and renderings created during your project remain the intellectual property of [Interior Design Firm Name] until full payment for services has been received. Upon receipt of payment, you will be granted a limited, non-exclusive license to use the designs for personal use only.

  • Photography and Portfolio Use: We reserve the right to photograph completed projects and use these images for marketing purposes, including on our website, social media, and promotional materials. If you wish to opt out of this, please inform us in writing.

9. Cancellations and Refunds

  • Cancellation by Client: You may cancel the project at any time by providing written notice. However, you will be responsible for paying for any services rendered up to the point of cancellation, including any non-refundable deposits, materials ordered, or work completed.

  • Cancellation by Vantage Bespoke Interiors: We reserve the right to terminate our services if you fail to fulfill your obligations, including timely payments or necessary approvals. In such cases, any fees paid up to the termination date are non-refundable.

  • Refunds: Refunds will only be provided for services or products not rendered, in accordance with applicable laws and the specific terms of the service agreement.

10. Limitation of Liability

Vantage Bespoke Interiors will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim related to our services is limited to the total amount paid by you for the services in question.

11. Warranties and Disclaimers

We strive to provide services to the best of our ability, but we do not guarantee that the final design will meet all your expectations. Design is subjective, and while we will work closely with you to understand your preferences, the final outcome may differ from initial concepts due to various factors.

All products procured on your behalf are subject to the manufacturer's or vendor's warranty. Vantage Bespoke Interiors does not provide any additional warranties for products or services.

12. Third-Party Contractors

We may recommend or work with third-party contractors (e.g., painters, electricians, carpenters) to implement design work. While we will make recommendations, the client will enter into separate agreements with these contractors. [Interior Design Firm Name] is not responsible for the work performed by third-party contractors, nor liable for any damages, delays, or issues related to their services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of UK Laws (Scotland), without regard to its conflict of law principles. Any legal disputes arising from these Terms or the services provided will be subject to the exclusive jurisdiction of the courts in (Glasgow, Scotland, UK).

14. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services following any changes indicates your acceptance of the new Terms.

15. Contact Information

If you have any questions or concerns regarding these Terms or your service agreement, please contact us at:

Vantage Bespoke Interiors
info@vantagebespokeinteriors.com
+44 (0) 7897474772
Studio 19, 93-97 St.Georges Road, St. Georges Studios, Glasgow G3 6JA

By engaging with Vantage Bespoke Interiors, you acknowledge that you have read, understood, and agree to these Terms of Service. These Terms are designed to ensure transparency, protect both parties, and foster a positive working relationship throughout the design process.